Complaints Policy

We will always try to give our best service possible, but there may be a time when you have a comment or wish to express a concern to our members of staff. If you would like to make a comment or a complaint, in the first instance please speak to a member of our staff in the reception or to the practice manager.

You can write to us with any comments and complaints at Princes Street Dental Care, 29 Princes Street, Dorchester DT1 1TP.

Alternatively you can contact NHS England (0300 3112233). The Independent Complaints Advocacy Service (01256 463758 or www.seap.org.uk/icas). Further advice is available from the General Dental Council (08956 120540 or www.gdc-uk.org).

If you prefer to change the dentist you are seeing please speak to the receptionist or the practice manager.